CSB Help Center logo
CSB Help Center logo

All articles

Will I be charged Duties and Taxes on my CSB order?Updated a day ago

Duties and Taxes on International Orders

For customers outside of Australia, please note that your order may be subject to customs clearance, as well as duties and taxes imposed by the destination country. These fees are beyond the control of Crop Shop Boutique, and the amounts can vary significantly depending on the country.


Key Points to Keep In Mind

  • Customs Duties & Taxes: Calculated based on the value of the parcel, and are not affected by any discount codes, store credits, or gift cards used. For example, if your order total is $200 and you apply a $30 discount code, you will still be taxed based on the original $200 value.
  • Responsibility: It is your responsibility to reach out to your local Customs office for more details on the fees for your country before completing your purchase.
  • Non-Refundable: Duties and taxes are non-refundable as they are mandatory for importation and governed by your country’s regulations.
  • Refused Shipments: If you refuse to pay the fees and request the parcel to be returned to sender, you will be liable for the return shipping costs. These costs will be deducted from your refund.
Was this article helpful?
Yes
No